Frequently asked questions
- Do I need a survey?
- I live in a flat, am I still eligible?
- I rent my home, can I get a grant?
- Are the grants available in Northern Ireland?
- Why do the energy companies provide this?
- Do I need to contact my current utility provider?
- Are there any extra costs?
- How long does it take?
I live in a flat, am I still eligible?
Depending on the circumstances you should be eligible for insulation although you may need to get agreement by all of the adjoining properties especially for cavity wall insulation as the cavity is often shared with neighbouring flats.
I rent my home, can I get a grant?
Usually yes. Most tenants are able to receive insulation grants so long as they have the landlord’s permission. Tenants of housing association and council properties are not usually able to apply for the grants as these are covered by other schemes.
Are the grants available in Northern Ireland?
No. The insulation grants are only available in England, Scotland and Wales. Similar schemes are offered in Northern Ireland by the Northern Ireland Sustainable Energy Programme.
Why do the energy companies provide this?
The big 6 energy companies are obliged by the Government to make UK homes more efficient by offering grants and incentives to households. If they fail to meet these targets they receive hefty fines.
No. Different energy companies offer different schemes to different locations and to complicate things further they change as targets are assessed. There is no incentive for energy suppliers to help their existing customers, they are just required to offer funding.
How long does it take?
The initial enquiry usually takes up to a week for a surveyor to contact you and make an appointment. From there the whole process usually takes about two weeks for the measures to be installed.